Reference

How 808bet Handles Your Personal Data

Your account information, wallet details, and activity on 808bet are collected and used only for the purposes described in this policy.

Account data only for account useDANA, OVO, GoPay wallet info handled securelyYour right to access or delete dataNo third-party selling of your detailsContact us to update or remove records
808bet How 808bet Handles Your Personal Data
REACH US DIRECTLY

Contact Us About Your Privacy Rights

If you want to access the data we hold about you, request a correction, or ask us to delete your account records, our support team handles privacy requests separately from general account queries. Reach out through any of the channels below and specify that your message is a data or privacy request so it gets routed correctly and handled with the right priority.

Team online

Live Chat

Start a chat session from your account dashboard. State 'privacy request' at the start and our team will handle it as a data query, not a standard support ticket.

Email Support

Send your privacy or data request by email, including your registered account name and the wallet method you use — DANA, OVO, or GoPay — so we can locate your records accurately.

Account Help Center

Log in to your account and navigate to Help to find the privacy request form. Use this path if you want a written record of your submission and our response timeline.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest across the platform. Your account session on mobile or browser is protected through token-based authentication — logging out on one device does not expose your session on another. Cookie settings can be reviewed from your browser at any time. Here is how we approach each key area of data management.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your device. We do not use cookies to build advertising profiles or share browsing data with ad networks.

Data Retention

Account records are kept while your account is active. If you request deletion, we remove personal identifiers from live systems within a reasonable period, subject to any legal retention obligations.

Account Security

Login access uses OTP verification tied to your registered contact. If you suspect unauthorised access, contact us immediately through live chat so we can flag and freeze the session.

Third-Party Processors

Payment processors for DANA, OVO, and GoPay receive only the transaction reference data needed to complete your deposit or withdrawal. They are not given access to your full account profile.

What You Asked About This Privacy Policy

These are the questions we hear most often about how your data is managed on 808bet. If your question is not here, use the live chat or email channel listed above and ask specifically about a data or privacy matter.

We collect your name, contact details, and any wallet identifiers you link — such as your DANA or OVO account reference. We do not collect wallet PINs or passwords at any point.

We store only the transaction reference and wallet type, not your wallet credentials. The actual payment flow happens inside your wallet app, so your PIN and password never reach our servers.

Yes. Send a data access request through live chat or email, confirm your registered account details, and we will provide a summary of the personal data we hold linked to your account.

Submit a deletion request through your account Help Center or by email. We process personal identifier removal from live systems after verification, subject to applicable legal retention requirements.

We share data only with payment processors needed to complete your GoPay, OVO, or DANA transaction. We do not sell your personal data or share it with advertising networks.

Records are kept while your account is active. After a deletion request, personal identifiers are removed from live systems within a reasonable timeframe, subject to any obligations under applicable local law.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.